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Webcasts 2017-04-10T10:44:29+00:00

Watch our latest webcasts to learn more about our latest insights on successful IT Service Management and capacity planning.

Managing Service Risk

25 mins

Manage your service capacity, risk and cost effectively. Learn how Sumerian CPaaS can integrate with your service management platform (such as ServiceNow) and use, “what if scenario modelling” to model proposed change and assess impact.

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Planning for Service Change

30 mins

De-risking IT service or infrastructure change. Learn how Sumerian CPaaS can integrate with your service management platform (such as ServiceNow) and transform your change management process with advanced ‘what if’ scenario modelling and instant impact assessment.

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Mitigating Service Risk

28 mins

Proactively mitigating risks to service before they impact.

Learn how Sumerian CPaaS can integrate with your service management platform (such as ServiceNow) and power up your ITSM workflows to let you resolve potential risks to service before they hit.

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Flagging up Service Risks

25 mins

Ever wish you’d had advance visibility of potential threats to service – automatically?
Learn how Sumerian CPaaS can integrate with your service management platform (such as ServiceNow) and power up your ITSM workflows by highlighting potential capacity risks to your business services.

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Thinking of SIAM? Time to tool up!

30 mins

SIAM has been attracting a lot of interest recently with Capacity Planning being highlighted as a key function for success. So why is Capacity Planning important and just how do you go about providing and deploying the tools required to support it?

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Skywalking to the cloud? Even Darth needed a plan.

30 mins

May the 4th be with you! Pardon the Star Wars reference but if you’re considering moving some or all of your IT estate to the cloud you really should have a plan of how to get there and the capacity you’ll need when you arrive. If your using Capacity Planning as a Service it’s a scoosh. Find out why by attending this webinar.

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5 ways Capacity Planning can rule your IT world

30 mins

Capacity Planning is often overlooked as an ITIL process which is strange because it has such an integral part to play in many of the other ITIL processes that attract all the attention. This webinar will look at 5 ways that Capacity Planning can help make you King or Queen of your IT kingdom.

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Cloudtalks

5:30 mins

Peter Duffy, Sumerian CTO, discusses capacity planning in the cloud

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Ensuring your IT supply meets business demand

15 mins

Ensuring the supply of IT meets the demands of the business is vital to ensure there is no capacity issues. This ideology can be applied to a host of different levels, be that the IT infrastructure, the applications that sit within it and the IT services supplied by these applications.

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Risky Business? – It doesn’t have to be!

20 mins

Any IT project has an element of risk. Risk as always can be managed and thus minimized if the correct approach is adopted… Have you ever considered how capacity planning could help de-risk your project and on-going operation? Join Stuart Higgins, our Technical Evangelist, to see how you can set your project up for success with effective capacity planning.

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Managing IT demand – on business terms

20 mins

Ensuring the supply of IT meets the demands of the business is vital to ensure there is no capacity issues. This ideology can be applied to a host of different levels, be that the IT infrastructure, the applications that sit within it and the IT services supplied by these applications.

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It’s back! – The return of IT Capacity Planning

15 mins

Improved analytics capability and the strong desire to avoid capacity related outages are sparking a resurgence in IT Capacity planning. While many are talking about it, few are actually implementing it.

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Fight! – Scalability v Capacity

15 mins

Virtualization promises a lot. It promises so much that there is talk about there no longer being a need for IT capacity planning, whereby it’s all about scalability now. Is this the case and if so what role, if any, does IT capacity planning have to play?

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Your IT estate has evolved. Has your visualization?

15 mins

A strong visualization has the ability to deliver critical digestible information and highlight potential capacity issues. However the challenge with any visualization is how well does it scale? As the customer’s IT estate expands, it is vital the quality and performance of the visualization is not degraded.

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Turning Incident Management Upside Down

15 mins

Incident management (IcM) identifies, analyzes and pre-empts IT service issues. By offering organizations the opportunity to avoid incidents, existing processes will improve as the organization takes a more proactive work style approach.

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Beyond Base Camp – New route to improved service levels

20 mins

Adopting more proactive IT service management practices can significantly help improve your service levels. This sumerian webinar demonstrates how Sumerian’s Capacity Planning as a Service CPaaS can improve your IT service management capability.

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Evolve your ITIL Processes with effective capacity planning

20 mins

To ensure IT services are aligned to your business strategy, many IT professionals use ITIL as a set of practices and frameworks for IT Service Management. This webcast will demonstrate how IT capacity planning adds significant value to the ITIL processes and how to deliver insight that enterprises need to manage their IT estate effectively.

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The evolving role of the IT Capacity Planner

15 mins

You could be forgiven for thinking that the role of capacity planner has run its course in the highly automated virtual world. This webcast will demonstrate how the capacity planner is responsible for technology refresh or reallocating IT resource to meet business objectives.

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Driving a competitive advantage from your IT capacity planning

10 mins

The use of capacity management tooling in critical IT infrastructure is being widely tipped to drive competitive advantage for organizations. This webcast will investigate attitudes towards IT capacity planning within large enterprises, advise on preparing for future challenges and identifying the key areas of opportunity.

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Fail to prepare, prepare to fail

15 mins

How fresh are your disaster recovery plans? Confidently test disaster recovery scenarios, quickly prove your Disaster Recovery plans and mitigate risk to your critical business services.

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All aboard! On-boarding planned growth

20 mins

Ever since the business asked for a traditional swing, IT has been providing a tyre on a rope. Establishing a common language between business and IT colleagues has been a constant headache and at time leads to a major breakdown in communication. This webcast demonstrates how you extrapolate the available information, allowing demand to be added in terms the business understands and more informed decisions to be made.

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Changed Days – Factor capacity information into your Change Advisory Board

20 mins

As part of best practice you should use capacity information to inform decisions made by your Change Advisory Board. However, the reality is that the information is difficult to source and unlikely to be in a format that supports the decision making process. IT departments often are unaware of strategic initiatives that will place increased demand on applications and infrastructure, which may lead to confusion and future capacity issues.

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Right time, right investment – How to help your boss meet this year’s IT budget

20 mins

To achieve operational intelligence helping organizations make smarter IT decisions and investments, IT service management and IT operations experts are now turning to a new breed of IT capacity planning tools. This webcast will demonstrate how you can offset unnecessary capital investment, optimize your current resource and make confident IT investment decisions.

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Will 2 into 1 go? Modeling data center consolidation following acquisition

20 mins

Whether you need to consolidate multiple data centers or looking to on-board more IT resource, Sumerian’s CpaaS can help you avoid excess expenditure with a technology refresh or data center consolidation. By improving your insight into existing utilization and accurately forecasting the capacity necessary to support future growth, drive a more aggressive consolidation strategy and decommission any under-utilized servers or data centers.

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When guesstimates turn bad – contingency capacity planning for success

15 mins

With events such as Black Friday and Cyber Monday causing dramatic website traffic spikes and increased demand on IT infrastructure, businesses relying on their e-commerce site to deliver sales are left vulnerable. Using Sumerian’s CPaaS, this webcast demonstrates how you can model the impact of an increased demand in application usage, develop quantified contingency plans to accommodate unplanned activity spikes and proactively address change that inevitably arise.

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Ditch the spreadsheets – Time to excel at IT capacity planning

30 mins

Are you still using excel spreadsheets for your IT Capacity Planning? Poor IT capacity planning based on guesswork has led to many high profile outages and IT downtime affecting not only their customers but their reputations. This Sumerian webcast will demonstrate how you can improve your IT capacity planning process, meet business objectives and plan future demand, understand that there are better alternatives to spreadsheet, and simplify capacity planning through what if scenario modeling.

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Predict and avoid capacity issues

30 mins

Have you experienced an outage or downtime disrupting the flow of your business and frustrating your customers? Is the complexity of your IT environment making it tough to manage capacity effectively to meet your business demands? Significantly reduce the risk and substantial costs associated with outages and downtime, by taking a proactive approach to capacity planning…

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Modeling future growth

30 mins

Are you trying to determine the optimal capacity you need to absorb future growth, while ensuring you run as lean possible? Maybe you have experienced adverse effects as a result of business growth or an increase in demand? By modeling growth, you can run leaner by investing in the precise capacity required, resolve growth constraints before they occur and understand the potential impacts of an increase in demand…

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Modeling hardware transformation

30 minutes

Are you concerned about an upcoming hardware transformation and the possible impact on your IT environment? How can you be certain you have selected the right hardware to cope with your current and future user demands? By modeling hardware transformation, evaluate the impact of different technologies in your target environment, avoid outages by resource sharing rather than running at peak values of utilization and make confident hardware investment decisions.

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