IT consumption
Our IT consumption capability is used to reveal the true picture of how well your IT is aligned to the business
Through precision modelling and expert analyst interpretation, our IT consumption techniques support your high-profile strategic investments and initiatives with quantified facts. Providing precision information on the consumption of your IT services by end-users and generated transactions, we enable you to compile powerful business cases and take alignment decisions backed up with hard facts.
Insight to tailor IT to the business
Our IT consumption capability leverages data from across your IT estate combining it with business organisation information to create an "IT footprint" of the services your users consume and the transactions that are generated. The resulting analysis provides fact-based evidence to tailor your IT services for specific user groups and transaction types – enabling you to implement initiatives such as targetted IT provisioning, application rationalisation and datacentre consolidation with confidence.
How IT Analytics delivers advanced IT consumption intelligence
By using an advanced top-down approach that correlates end-users, business transactions, demand and behaviour to IT estate utilisation, our IT consumption capability can be partnered with our capacity planning, performance optimisation and change impact capabilities to provide accurate, quantified insight for advanced business alignment objectives.
Creates a "joined up" view
By capturing and combining data from across the IT estate and mapping it to end-users, key business processes and transactions, IT Analytics provides a "joined up" model of the current working environment, revealing who within your organisation is accessing which services and when. Additionally, this information can be segmented to reveal how services are consumed by specific user groups, transaction type, job types or location.
Accurately calculates IT consumption by end-user or transaction type
Partnered with our capacity planning capability, we can calculate how consumption correlates to IT utilisation and currently available capacity headroom. This ascertains if capacity has, or is at risk of, breaching saturation limits, and how adjustments to provisioning can improve business alignment. To enable visibility and clear understanding of this picture, Sumerian uses graphical visualisations to help both IT teams and the business units understand their how services are consumed by different user groups and transactions.
Powerful scenario modelling and forecasting
From understanding the current IT consumption picture, sophisticated scenario modelling techniques can then be applied to gain an even deeper level of strategic intelligence for forecasting growth requirements or making predictions around the impact of change. The advantage of scenario modelling is that it can safely answer any number of "what if?" questions around capacity – essentially providing a "pre-sandbox" environment in which to test out ideas before they’re green-lighted in reality.
Keeps pace with your changing environment
The continual monitoring of IT consumption will enable your organisation to constantly align and provision its services to business demand. Business behaviour and demand will fluctuate over time, and even with the most precise forecasts to hand, there will be unforeseen changes that can’t be predicted. Therefore, keeping a running view of each service’s IT consumption and capacity is essential. Sumerian’s ongoing data capture of these metrics enables the capacity and consumption position to be constantly tracked against demand, highlighting trends and indicating where changes will bring about the most business benefit.
Further information
Download the white paper Increasing IT alignment with Business Process Analytics
This Sumerian white paper takes a closer look into the advanced techniques of Business Process Analytics and explain why its successful adoption will not only help IT organisations prioritise the right initiatives and services, but how its applied findings can make dramatic improvements to the business as a whole.
Learn how a large professional services company used IT Analytics to optimise IT alignment with business demand. Read the case study
Learn how a large investment bank partners IT consumption and capacity planning to align IT to different trade types. Read the case study