Change management
Our IT Analytics insight ensures proposed changes to your IT produce the positive outcomes you need – with no unwelcome risk
Today, more than ever, you need to make smart decisions about your IT. It's no longer an option to make best guesses - bad judgements can do irreparable damage and cost your business dearly. But the advent of analytics is changing that.
Insight to understand the impact of change
By using Sumerian’s "what if?" scenario modelling to manage your changes and integrations, you’ll be armed with fact-based evidence to understand the impact of changes and integrations under consideration – before you green light them for implementation.
Modelling and baselining your environment
We capture and combine systems data from the underlying components that comprise your services, correlating the relationships and behaviours between IT and key business processes and transactions. This model offers a wealth of intelligence to mine and extract powerful insight from – enabling you to understand how change impacts both IT and business.
"What if?" scenario modelling
We enable you to gain answers to any number of questions relating to your services. For example, we can assess the risk, impact and cost of any architectural changes, new services and investments, and forecast the impact of these scenarios over 3, 6 and 12 month periods. The advantage of our analytics scenario modelling is that it safely and rapidly answer any number of "what if?" questions – essentially providing a "pre-sandbox" environment in which to test out your ideas before they’re given the green light in reality.
- What will be the impact on capacity with a 50% increase in business transaction volumes?
- Will virtualisation deliver improved utilisation rates?
- What are the implications of introducing a change to our batch processing time?
- Will our customers be affected by latency issues if we migrate our services to a new datacentre?
Modelling new technology
Traditional approaches to new technology introductions and upgrades often lack a quantified approach to their evaluation. Many organisations will be influenced purely by a supplier’s claims and costs - and therefore not fully understand the full implications it will have to the business specifically. Although cost might be an important influencing factor, so too should be the assessment of risk and business impact.
Modelling performance
Using IT Analytics’ baseline model, latency and throughput performance of services can be modelled to guide improved service configurations and for assessing the impact on performance of changes such as application migration. For example, by capturing existing consumption at the packet level and applying cluster analysis, IT Analytics identifies common interactions and end-to-end behaviours that provide a precise understanding on how change will worsen or minimise delays, and hence whether there will be impact on end-user perceived performance.
Modelling growth and consolidation
In using IT Analytics to model capacity such as forecasting business growth or assessing requirements for consolidation, organisations can assess whether current provisioing is capable of sustaining growth, or if not, understand where in the estate increased capacity will be required.
More information
Read the case study – Application rationalisation
Learn how Sumerian helped to de-risk change in a large scale ERP deployment for a large professional services organisation.
Read the case study – Outsourcing and consolidation
See how Sumerian guided the consolidation and outsourcing strategy for one of the world’s leading professional services organisations.

