Sumerian solutions for retail banking
Retail banking is faced with a demanding set of challenges and market opportunities
As the ramifications from the economic downturn subside, today’s retail banking organisations are left with an unprecedented set of conditions that are forcing change. Merger and consolidation activity, stringent regulatory requirements and a tough competitive climate have all kept optimised, cost-effective banking services at the top of the boardroom agenda. Faced with such issues, IT organisations must continue to uphold service quality, but importantly, maintain the agility to deliver change.
At Sumerian, we specialise in delivering analytical insight that drives positive change within your banking environment. Whether you’re representing the IT or business side of the organisation, our configurable services join the dots to build a deeper understanding – delivering quantified insight to help you reduce risk and keep costs firmly under control.
Your challenges
IT
- How can we optimise our capacity to ensure we control costs and sweat our existing assets?
- We’re undergoing a large-scale merger and need to consolidate datacentres - how do we ensure the consolidation does not impact on performance?
- How can we be sure our online banking service can accommodate our new post merger customer base without impacting performance and user experience?
Business
- How can we rationalise our business operations and spend without exposing our services to any risk?
- How can we be sure that our core banking services will perform successfully post-merger and not expose the business to any risk?
- We want to relaunch our online banking service to an expanded customer base – how can we be sure the service will deliver the customer experience we need?
Our service and what it can do
We address these challenges and more by supplying powerful, accurate modelling and analysis around the 3 key dimensions to IT optimisation: capacity, performance and understanding the impact of change. Our approach connects and relates layers of systems and business data that exist within an organisation - from low-level infrastructure components right up to business processes, transactions and the end-user experience - to make the relationships between them tangible and quantifiable.
- Capacity planning
accurately aligning IT provisioning to business activity by understanding how different processes consume IT and forecasting capacity headroom against demand. - Optimising performance
improving service quality by understanding latency issues and bottlenecks through all types of service flows. - De-risking change
understanding and responding rapidly to change using change impact modeling to understand the full implications to your infrastructure and the business.
Why our services are different
We provide a low-risk, high value service that delivers the answers you need on demand - with no lengthy deployment or integration effort. Put simply, we’re specialists in delivering the rapid, accurate analysis you need to understand the complex optimisation factors across your business landscape – leaving you to concentrate on taking positive, practical action to drive business advantage.
What you get
- We continually capture granular data from across your IT environment and business landscape – maintaining a dynamic, up-to-date representation of your environment.
- Fed by your data and using our extensive modelling IP, we create and maintain an accurate model of your environment, correlating IT capacity and performance to banking activity.
- We analyse your environment intelligently, using ground breaking automated analysers and expert analyst interpretation, running multiple scenarios to inform the decision making process.
- We deliver our reporting in a format and frequency that works for you. Our findings are delivered in a variety of ways, including a tailored Web portal featuring cutting-edge visualisation techniques to direct dialogue with our analysts.